Thousands of ChatGPT users left furious as website and app hit by major outage (2024)

17th Jun 2024, 22:00By Matthew Aquino

Users claim service is back up and running

OpenAI users are claiming the service is working again on Downdetector.

17th Jun 2024, 21:30By Carsen Holaday

'Still down'

OpenAI users are still complaining about the outage on Downdetector.

"Typical server connection error. But no one model still not responding," one wrote.

"Loading just not generating over here," another added.

17th Jun 2024, 20:44By Carsen Holaday

Problems spike again

After the issues seemed to start to resolve according to reports on Downdetector, the number of issues has started to climb again.

Since 3:30 pm ET, over 5,000 people are still reporting problems with OpenAI.

17th Jun 2024, 20:21By Henry Moore

Reports begin to drop

Reports have begun to fall as ChatGPT users regain access to the service.

Open AI continues to investigate the outage, as thousands remain without the AI service.

17th Jun 2024, 20:12By Henry Moore

What issues are users facing?

The vast majority of users are reporting issues with ChatGPT, as per Downdetector.

17th Jun 2024, 20:01By Henry Moore

Open AI 'investigating' issues with ChatGPT

Open AI's server status page confirms the company is working to resolve today's issues.

A message reads: "We are currently investigating elevated error rates impacting ChatGPT."

17th Jun 2024, 19:56By Henry Moore

ChatGPT hit with mass outage

Open AI's ChatGPT has been hit with a mass outage today, with thousands of users unable to access the language model.

Over 8,000 users in the US alone reported issues, as per Downdetector.

A further 800 reports were made in the UK.

4th Jun 2024, 17:20By Henry Moore

What issues are users facing?

4th Jun 2024, 16:50By Henry Moore

ChatGPT explained

Developed by OpenAI, ChatGPT is an advanced chatbot that was released in November 2022.

It can generate responses in natural language to prompts in seconds, including writing essays, poems, and complex code.

Most recently, OpenAI released GPT-4, which accepts both image and text inputs to emit text outputs – unlikeChatGPT 3.

This means you can show a photo of something to GPT-4, and the chatbot can describe the scene and even predict what could happen next.

4th Jun 2024, 16:20By Henry Moore

Reports soar in the UK

Reports of an outage at OpenAI are on the rise again.

This outage seems to be affecting both the UK and US, as per Downdetector.

4th Jun 2024, 15:48By Carsen Holaday

Users complain

OpenAI users are complaining about the outage on Downdetector.

"Site comes up, no chats are working," one ChatGPT user wrote.

"Why do I even bother paying for the highest tier if it just goes down when I need to use it," another complained.

"I think I'm gonna downgrade to the free plan until this gets fixed. I can just use Bing AI for free anyways so what's the point."

4th Jun 2024, 15:44By Carsen Holaday

Issues spike again

More OpenAI users are reporting issues with the website and app after this morning's outage.

Over 3,300 people are reporting problems with the site, per Downdetector.

4th Jun 2024, 12:35By Louis Allwood

Fix now implemented

A fix has now been implemented following this morning’s earlier outage.

4th Jun 2024, 12:05By Louis Allwood

ChatGPT continues to work on fix

OpenAI has confirmed that ChatGPT is continuing to work on a fix for the current issue.

Reports on DownDetector are gradually dropping.

4th Jun 2024, 11:30By Louis Allwood

AI warning

Watch out for criminals using AI chatbots to hoodwink you...

The U.S. Sun recently revealed the dangers ofAI romance scam bots– here's what you need to know:

AI chatbots are being used to scam people looking for romance online. These chatbots are designed to mimic human conversation and can be difficult to spot.

However, there are some warning signs that can help you identify them.

For example, if the chatbot responds too quickly and with generic answers, it's likely not a real person.

Another clue is if the chatbot tries to move the conversation off the dating platform and onto a different app or website.

Additionally, if the chatbot asks for personal information or money, it's definitely a scam.

It's important to stay vigilant and use caution when interacting with strangers online, especially when it comes to matters of the heart.

If something seems too good to be true, it probably is.

Be skeptical of anyone who seems too perfect or too eager to move the relationship forward.

By being aware of these warning signs, you can protect yourself from falling victim to AI chatbot scams.

4th Jun 2024, 11:00By Louis Allwood

Issues now starting to drop

Reports of issues with OpenAI are no beginning to drop.

Technicians are "continuing to work on a fix for this issue" according to ChatGPT.

4th Jun 2024, 10:30By Louis Allwood

OpenAI working on resolving issue

OpenAI has confirmed that they have "identified" the issues impacting ChatGPT.

In their latest update they simply said: "Identified the issue and mitigating."

4th Jun 2024, 10:00By Louis Allwood

What can I use Chat GPT for?

The web’s favourite AI bot can talk to users like a human.

This means it can write poems, give baking advice, solve complicated puzzles and so much more.

But an increasing number of tech developers and engineers have been using the AI bot as their very own virtual assistant.

While some fear that AI couldsoon make them redundant, there are a number of jobs that manywon’t trust AI to fulfil.

While incredibly intelligent – due in part to the machine being able to digest vast amounts of data not possible by a human mind – AI is created by humans, which means human error remains one of its weaknesses.

4th Jun 2024, 09:30By Louis Allwood

Do all chatbots use AI?

There are two types of chatbots, and only one of them needs AI to function.

AI chatbots, like ChatGPT, are able to learn and use past interactions to inform new decisions.

Each new input into an AI chatbot, including OpenAI’s model, uses each new request to do things better in the future.

It is a lot more advanced than the other type of chatbot, which is strictly rule-based.

Rule-based chatbots have only a set number of answerable questions, as its answers are essentially defined in advanced.

This means a developer has programmed the machine to give response A to question A.

It cannot deviate from that pattern, and unlike an AI-based chatbot, cannot learn or develop on its own.

4th Jun 2024, 09:15By Louis Allwood

Most commonly reported problems with ChatGPT

Users are having issues with ChatGPT, the website, and the app.

4th Jun 2024, 09:00By Louis Allwood

ChatGPT users vent on social media

ChatGPT users have flocked to social media after the website and app was hit by an outage.

Writing on X, formerly known as Twitter, one user said: "Hey Chatgpt - wasn't expecting you to be down when I chose you. Make it quick."

A second wrote: "ChatGPT is down. I am in trouble. My brain is dead. How can I tie my shoes without #ChatGPT?"

4th Jun 2024, 08:55By Louis Allwood

Fixing a ChatGPT network error

Here are the steps to fix a ChatGPT network error:

• Limit the output from ChatGPT by giving itsimpler questions, breaking your question into smaller parts or give it a character limit for the answer.
• Using a VPN can help you evade the queue, if your area is experiencing high levels of traffic, by hiding your IP address.
• Check for internet issues, because having an unstable connection on your end can cause a network error.
• Try a different browser.
• Simply try the whole thing again. Waiting for the traffic to die down or server issues to be fixed can often do the trick - with very little effort on your part.

4th Jun 2024, 08:48By Louis Allwood

Outage heatmap

This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.

It is common for some problems to be reported throughout the day.

Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

4th Jun 2024, 08:42By Louis Allwood

ChatGPT explained

Developed by OpenAI, ChatGPT is an advanced chatbot that was released in November 2022.

It can generate responses in natural language to prompts in seconds, including writing essays, poems, and complex code.

Most recently, OpenAI released GPT-4, which accepts both image and text inputs to emit text outputs – unlikeChatGPT 3.

This means you can show a photo of something to GPT-4, and the chatbot can describe the scene and even predict what could happen next.

4th Jun 2024, 08:39By Louis Allwood

Open AI currently investigating issue

OpenAI have confirmed that they are "investigating" the issue with ChatGPT.

It is not currently known how long the issue will last.