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Job Duties
Greet all patients in a pleasant, timely manner
Verify the patient’s insurance coverage and apply for any authorizations necessary
Answer the phone in a pleasant, timely manner
Check all Audix messages and return calls
Keep the optical shop tidy, dust the frame boards
Be professional in appearance and manner
Keep office supplies and forms stocked and order items when needed
Take payments when needed
Achieve sales goals set by the Director of Optical Services
Help patients select frames
Take all optical measurements needed to make a pair of eyeglass lenses
Daily inspection of jobs before they are dispensed. Look for AR, tint, scratches, and power accuracy
Make sure all optical tools, nose pads, screws, etc are organized and in full stock
Keep all cases organized and in full stock
Call patients to let them know glasses are ready the same day they come in
Empty the courier buckets as soon as they arrive and distribute appropriately
Make sure all payments and charges get put in Groupcast daily
Keep the cash box counted daily
Work towards ABO certification if you are not certified
Close Credit Card Machine daily
Travel to the appropriate office as assigned by the Director of Optical Services when needed
Any other duties as necessary
Requirements
High School Diploma or equivalent
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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